IDC Return Policy

Request for returns must be made within 10 days of the Proof of Delivery (POD) from the Carrier. Merchandise will not be considered for return and credit unless you (the buyer) have prior written approval from IDC Corporation.

*Merchandise that has been installed or used will not be accepted for return.

All freight charges for returned merchandise must be prepaid by the shipper.

Merchandise returned to IDC Corporation without an RAN (Return Authorization Number) will be refused or discarded and no credit issued.

To send back a return a RAN must be referenced on the shipment back to IDC Corporation. In the event of a return or exchange, IDC Corporation has the right to levy a restocking fee, deny the return, or issue an exchange on a product.

*Special order products that are not in stock at time of order are Non Returnable.

All return merchandise is subject to inspection before any credit is approved.

Please request a RAN by calling (718) 472-4006.